SUPERCOMMUNICATORS
DUHIGG, CHARLES
| Editorial: | PENGUIN BOOKS |
| Año: | 2024 |
| ISBN: | 9780593732236 |
| Páginas: | 336 |
| Formato: | 16 x 23 cm |
| Idioma: | INGLES |
S/. 79,00
Sinopsis
Every conversation is about more than the words being spoken. In Supercommunicators, Charles Duhigg explores what happens beneath the surface of our everyday interactions and why some people are exceptionally good at making themselves heard—and understanding others. Through stories ranging from a divided jury room and a CIA recruitment to difficult conversations between doctors and patients, Duhigg shows that we are usually engaged in one of three kinds of conversations: practical, emotional, or social. The key to communicating effectively is recognizing which conversation is taking place and responding accordingly. Drawing on research, psychology, and real-life examples, the author reveals how emotions, beliefs, values, and our sense of identity shape the way we speak and listen. From the workplace to family life and relationships, Supercommunicators offers practical tools for navigating difficult discussions, building deeper connections, and becoming a more effective communicator.
